Privacy Policy

Golden Entertainment

Last Updated: September 5th 2025

Introduction

Golden Entertainment ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy describes how we collect, use, share, and protect information when you visit our website at goldenmn.com, use our services, or interact with us in connection with our smart home automation, audio/video integration, security systems, and related technology services.

Information We Collect

Information You Provide to Us

Contact Information: Name, email address, phone number, mailing address

Project Information: Details about your home, project requirements, budget ranges, preferred timing

Communication Records: Messages, emails, phone call records, and other communications with our team

Service Preferences: Your preferences regarding our products and services

Payment Information: Billing address and payment details (processed securely through third-party payment processors)

Information We Collect Automatically

Website Usage: IP address, browser type, device information, pages visited, time spent on site

Cookies and Tracking: We use cookies and similar technologies to improve your browsing experience

Location Information: General geographic location based on IP address

Information from Third Parties

Referral Sources: Information from partners, contractors, or referral sources

Public Records: Publicly available property information relevant to our services

Vendor Information: Data from our technology partners and suppliers when relevant to your project

How We Use Your Information

We use your information to:

Provide Services: Deliver smart home automation, AV integration, security systems, and related services

Project Management: Plan, schedule, and execute your technology installation projects

Customer Support: Respond to inquiries, provide technical support, and address service issues

Communication: Send project updates, appointment confirmations, and service notifications

Marketing: Share information about our services, promotions, and industry updates (with your consent)

Business Operations: Process payments, maintain records, and improve our services

Legal Compliance: Meet legal obligations and protect our rights and interests

How We Share Your Information

We may share your information with:

Service Providers and Partners

Subcontractors: Licensed electricians, network specialists, and installation technicians

Technology Partners: Manufacturers and suppliers of smart home equipment and software

Professional Services: Accountants, lawyers, and other professional service providers

Payment Processors: Third-party services that handle payment transactions

Legal Requirements

Legal Compliance: When required by law, court order, or government request

Protection of Rights: To protect our rights, property, safety, or that of our customers or others

Business Transfers: In connection with a merger, acquisition, or sale of business assets

With Your Consent

Referrals: Share testimonials or project information when you provide permission

Marketing Partners: Share information with partners for joint marketing efforts (with your consent)

Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

Secure Systems: Encrypted data transmission and secure storage systems

Access Controls: Limited access to personal information on a need-to-know basis

Employee Training: Regular training on privacy and data security practices

Vendor Requirements: Requiring our service providers to maintain appropriate security measures

Your Rights and Choices

You have the right to:

Access: Request access to the personal information we hold about you

Correction: Request correction of inaccurate or incomplete information

Deletion: Request deletion of your personal information (subject to legal and business requirements)

Opt-Out: Unsubscribe from marketing communications at any time

Portability: Request a copy of your information in a portable format

Restriction: Request that we limit how we use your information

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

Essential Functions: Enable basic website functionality

Analytics: Understand how visitors use our website

Marketing: Deliver relevant advertisements and measure campaign effectiveness

Preferences: Remember your settings and preferences

You can control cookies through your browser settings, though this may affect website functionality.

Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

Data Retention

We retain your personal information for as long as necessary to:

Provide Services: Fulfill our contractual obligations and provide ongoing support

Legal Requirements: Meet legal, regulatory, and warranty obligations

Business Purposes: Maintain business records and protect our legitimate interests

Typical retention periods include:

Customer Records: 7 years after project completion

Communication Records: 3 years

Website Analytics: 2 years

Marketing Data: Until you opt-out or request deletion

Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If we become aware of such collection, we will take steps to delete the information promptly.

California Privacy Rights

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA), including:

Right to Know: Categories and specific pieces of personal information we collect

Right to Delete: Deletion of personal information we hold about you

Right to Opt-Out: Opt-out of the sale of personal information (we do not sell personal information)

Non-Discrimination: Equal treatment regardless of exercising privacy rights

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of material changes by posting the updated policy on our website and updating the "Last Updated" date.

Contact Us

If you have questions about this Privacy Policy or want to exercise your privacy rights, please contact us:

Golden Entertainment

Email: info@goldenmn.com

Phone: 612 456 3000

Minneapolis, Minnesota

For specific privacy requests, please include:

Your full name and contact information

A description of your request

Any relevant account or project information

We will respond to your inquiry within 30 days of receipt.

This Privacy Policy is effective as of the date listed above and applies to all information collected by Golden Entertainment